Privacy Policy
Last updated: June 18, 2026
This Privacy Policy describes how TL Construction and Services Corp ("TL Construction," "we," "us," or "our") collects, uses, and protects your information when you visit our website (tlwindowsdoors.com), request an estimate, or communicate with us by phone, text message (SMS), or email.
Information We Collect
We collect information you provide directly to us, including:
- Name, phone number, email address, and service/property address;
- Project details you share when requesting an estimate or quote;
- Photos and documents you upload to your customer portal;
- Payment information processed securely through our payment provider (Stripe). We do not store full card numbers.
We also automatically collect limited technical data such as device/browser type and pages visited to operate and improve the site.
How We Use Your Information
- To prepare and deliver estimates, quotes, invoices, and contracts;
- To schedule appointments and coordinate installation or service work;
- To send you appointment confirmations, project/status updates, and customer-service messages;
- To process payments and provide your customer portal access;
- To respond to your inquiries and provide support.
SMS / Text Messaging
If you provide your mobile number and opt in, we may send you SMS text messages related to your project (such as appointment confirmations, estimate/quote-ready alerts, "on our way" updates, payment links, and replies to your inquiries). Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. See our SMS Terms for full details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors and service providers (described below) excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We share information only with service providers who help us operate our business — for example, payment processing (Stripe), messaging/telephony (Twilio), and email delivery (SendGrid) — and only as needed to provide our services. We may also share information when required by law. As stated above, SMS opt-in consent and phone numbers collected for text messaging are never shared with third parties for their own marketing.
Data Security
We use industry-standard safeguards to protect your information, including encryption in transit (HTTPS). No method of transmission or storage is completely secure, but we work to protect your data.
Your Choices
You may request to access, correct, or delete your personal information, and you may opt out of SMS by replying STOP. To make a request, contact us using the details below.
Children's Privacy
Our services are intended for adults. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision.
Contact Us
TL Construction and Services Corp
335 Washington St, Woburn, MA 01801
Phone: (978) 715-9936
Email: contact@tlwindowsdoors.com